Terms of use
1. Ownership
The website belongs to the company http://www.cscart.biz aka Kourmadas & SIA EE (Dvs eCommerce Experts) in Perikleous Str 40, zip 34002 Evia Greece with VAT EL800555369. This website offers all users / visitors software market services, and technology applications for e-commerce and especially the ecommerce software Cs-Cart subject to the following terms of use.
The use / visit this website implies full acceptance of terms of use described here. Navigation, and stay on this website archiving this practice constitutes acceptance of the following terms of use.
2. Use of the website
The use of this website is solely for lawful purposes and in a way that does not restrict or prevent its use by others.
The user / visitor of this website is obliged to use it according to the law, and the terms and conditions. The user / visitor of this website must not commit any acts or omissions that may cause damage or malfunction and adversely affect or endanger the provision of the services provided through the website to third parties.
3. Content
We make all attempts to ensure that the information and content appearing each time on the site to be as far as possible accurate, true and timely. It also provides the content (eg information, names, photographs, data, etc.) and services available through the website of "EXACTLY AS IS".
Under no circumstances we are liable for any legal, civil or criminal nature, nor for any possible damage (direct, special or consequential) of the user / visitor of this website.
4. Referals
This website may contain references (links) to websites of third parties with the sole purpose of informing the user / visitor. The reference to links belonging to third parties' websites is not an adoption of opinions and their actions or acceptance of the content they express, publish or post.
Third party - operators of the websites are responsible by law - and are solely responsible for the content of their websites or for any damage that may result from their use, when the user / visitor of cscart.biz accesses these. The user / visitor accepts that by visiting the websites of others, is leaving the cscart.biz and is subject to the conditions of their use.
5. Liability
Given the form of the Internet, is not liable under any circumstances for any loss incurred by the user / visitor of the web pages, services, options and content of this website.
We also do not guarantee that the servers associated with this web site or through which all services made available to the user / visitor, do not contain "viruses" or other malicious software, and we do not guarantee the accuracy, completeness or the availability of content, pages, services, options or results from their use.
6. Personal Information
This web site may be collecting personal data of users / visitors only. Personal data are defined as those that can only be used for the identification or for communication with users / guests, especially those collected in various Forms Data Submission. The user / visitor explicitly consents unconditionally and hands the above personal information to the site , where required or requested.
Dvs.gr may use personal data for informational purposes or to make sending emails or mail announcements / news to the registered user / visitor, unless he wants that and explicitly expressed in communicating to the Dvs.gr.
Dvs.gr do not sell personal information to third parties or users / visitors of this website and does not transfer or publish personal data of users / visitors of the website to third parties, unless otherwise specified by law or if a contractual obligation essential the proper functioning of the Site and carrying out its functions is required.
Dvs.gr can process part or all of the information sent by users / visitors for statistical purposes and to improve the existing services - information.
The user / visitor can communicate with the manager (administrator) of the website, to check for the existence of a personal record and correct, change or deletion.
Hereby website is estimated to gather non-personally identifiable information of the website users using similar technologies, such as cookies and / or monitoring protocol addresses and the like as they result from the communication navigation and browser (web browser) to the server.
The cookies are small text files stored on the hard disk of the user / visitor and no knowledge of the computer of any document or record of, nor lead to the identification of the computer with any person. They used to facilitate access user / visitor in the use of specific services and / or pages of the website for statistical purposes and to determine the areas which are useful or popular.
The non personal data may also include the type of program navigation and web browsing (web browser) used by the user / visitor, the type of computer, operating system, Internet service provider (ISP) and other information such eidous.The user / visitor of this site can be configured program for navigation and web browsing (web browser) so as to warn him of the use of "cookies" on certain services or to refuse to accept the use of "cookies" in any case. If the user / visitor of the services and pages does not wish to use "cookies" to identify himself may have limited access to some of the services, uses or functions provided by this website.
The collection of all data falling under the category of personal data received by Dvs.gr through this website, which either send it in case users or collected during navigation - navigation and use of the site by users, place according to the Law. 2472/1997 (the amendments of Law. 3625/2007) and N. 3471/2006 on the protection of personal data character..
7. Law
Applicable terms and conditions of use of this website and any amendment or change the subject and complemented by national and Community law and relevant international terms. Any provision of these terms is found to be contrary to the above mentioned legal framework or become unbalanced force ceases to apply and removed from the present, without in any way affect the validity of other conditions.
Competent courts to solve any possible dispute arising from this set Courts of Chalkidas Evia Greece.
8. Terms and conditions
Terms and conditions of use of this website constitute the entire agreement between the cscart.biz and the user / visitor of the website and services and commit only them. No modification of these terms of use shall not be taken into account and is not part of this agreement if not expressed in writing and incorporated in these terms of use.
Unless otherwise specified, in this website the above terms shall be immediately valid in its entirety. Dvs.gr unilaterally reserves the right to modify, add, change the content or services of the place and conditions of use that, whenever it deems necessary, without prior notice, through this website, always within the existing or potentially new legal frame.
9. Order Options
All orders received in writing, online, by completing and sending the relevant Order Form, which appears in www.cscart.biz site alone are binding if accepted by the store user - client updated with regard acceptance or non - on the part of the store -of the orders, the order status will receive the Order Confirmation, which is sent by e-mail upon submission of order.Client must check the Order Confirmation and immediately inform the shop (no later than 24 hours from the time of receiving email alerts Confirmation of order) in writing of any error, otherwise, the information mentioned in the Order Confirmation will apply to this agreement
10. Cancelations
In any case, the user - customer is entitled to cancel the order within that period of 24 hours, if not yet performed and not delivered the kind (ie either not finished the job or not issued tax document), or calling us at +30 22210 61934 hours 08.30 - 15.00 Mon-Fri) or by sending us e-mail at info@dvs.gr address (account Fotis Kourmada). Depending on the stage of development of the relevant order The user - client will be informed of the choices they have. Any change or cancellation of the order will not be valid without our prior acceptance and in any case the user - customer will be liable for damages / work / charges caused by the cancellation of order.we dont offer cacelation or refunds for digital goods (downloads) if the order has been completed and emailed the product either by email or link format for download. (No matter to have become the Download or not).
Therefore we do not offer a refund under European legislation in services or software (software Addons) if purchase Addons have been emailed or installed for any reason. (Example wrong product selection, misunderstood description etc.). The nature of digital goods / services and software is such that there can be no return. More you can read in the field Returns.
Domain name registration is nonrefundable. Refunds apply only in the case of credit. Dedicated Hosting, Shared Hosting and VPS services are not subject to refund also.
Money return in Custom work is done only if it is not possible to complete a technical task. No case of misunderstood or not mentioned will be accepted for money return.
In any other case, if work such as installation or additional configuration settings has been launched, it's not refunded.
11. Methods of payment
The products, prices, delivery terms (place, time, etc.) are those listed in the Order Confirmation of your purchase.
Payment in advance and can be done with one of the following ways
.a. By bank account Alpha Bank Account 233 00200 2020870 - IBAN GR2401402330233002002020870 SWIFT / BIC: CRBAGRAA Beneficiary: Fotios Kourmadas and Co. EE.
In this case, your order is sent after you send us a fax at +30 22210 51250 account Mr. Fotis Kourmada , the nominal deposit is required to be stated in the deposit the order number (the delivery time is counted from the date of the deposit slip).
b. With payment via PayPal
It is possible the document that will be issued for the order to be an invoice issued to companies and freelancers if in the order following information is filled: company name, VAT nr, Tin Office, Company main office address.
IMPORTANT! Invoicing a custom work (either entire projects or work in commercial addons or services, or a combination of the above) is at the end of all works and its done after a written or a mail Acceptance of the completeness of the project by the client, and not the by full payment of the amount.
Order Cost Processing: In each payment option, there are also costs included for the processing of the order, the preparation and delivery of the files, the payment checking and completion of payment, invoicing and delivery of the invoice. The cost is corresponding to the procedure in each case.
12. Products Delivery
After full payment, digital products will be available as Download made by email (in all cases).
CS-Car and MV software license is delivered within 24 hours , while add-ons within 24 hours of the confirmation of payment (valid working days and hours only). For orders occuring outside working dyas and hours,delivery can take from 48 to 72 hours.
Services and upgrades and any other work that needs to be done by us (including addon install) starts only after consultation and receipt ofcredential codes in full. The turnaround time refers to the page or has become consultation with the technical department before ordering and it starts by taking all those necessary data to complete the project (not partial) .For services with amounts of € 350 or less ( without VAT), only payment of the miniu8m amount of €350 and only after confirmation of payment starts the work.
WHen the amount is OVER € 350 then payment advance is 350 € and 50% of the rest amount after € 350.
For all other products (software license, upgrade license, Storefront addition, Hosting, Bridge with Softone) the amount will have to be fully prepaid (with VAT).Only after the delivery of product invoice will be issued.
13. Access Credentials
If CS-Cart hosting undeliverable codes cpanel or FTP unless this is provided by the package with a corresponding choice clearly visible. All work on the server made by our technical department and only at your request and after designated time and dept. availability For the work to be done on sites that are not hosted in our own service, the full access to the store is needed, like temporary FTP temporary access code to the database and temporary password manager to store admin.
14. Addons Incompatibility
All our Addons and the code that we deliver are checked and operate normally in default CS-Cart installation for the purpose they have been built. If a malfunction occurs with some other addon (third party manufacturer) or some code setting that has been made by you or settings of servers which can influence the correct functioning (old libraries or versions software for example) we solve such problems after we have a look and come up with a solution at a price and time to implement.
15. Additional Upgrade & Support
All our addons are made for specific version only and we have no obligation to upgrade to the next version if you upgrade your store and you've made your first purchase from us within three months, and of-course there is already a similar additive in the new version desired, eligible for free upgrade. After the 3 month free upgrade period you are entitled to a 50% discount on the newest version,(discount is calculated on the current purchase price). To make this you happen should inform us about the purchase date and order number.
The above does not apply to custom add-ons. There is no upgrade for custom Addons, and any upgrade will be calculated separately.
When an addon is discontinued or replaced by a similar addon, we do not offer free upgrade or 50% dicounted upgraded, as long as we mention this in the new addon descreption.
Also, if you temper or change the Addons orginal code, support is terminated and invedtigating/solving issues will be charged according to the current hourly rate.
Upgrading and supporting is reserved only for the domain that has been declared during purchase. This means that only the owner of the Domain can receive upgrade / support On all our add-ons (commercial and custom) solving encountered problems and question is totally free. We do not cover conflicts with another third-party Addon third-party theme, customization code from third parties, changes to the Server configuration or external factors.For CS-Cart and MV software, investigating problems is completely free of charge within 2 working days, depending on workload but also the seriousness of the problem. Where the problem occurs beyond the 30 days of the software purchase, charges may be applicable to solve this . In any case you should send a mail to info@dvs.gr, with the order number of the product, detailing the problem and any actions taken or associated from you along with full access to hosting (Plesk / Cpanel / FTP) and store management.
Time of investigation starts only after sending all these. The process would probably require also your participation by answering questions of the technical department. The total time depends on the time you are given the answers to questions about the procedure and may, of course, be beyond the 2 working days if not given the correct answer / explanation within a reasonable time frame.
Support for free debugging is ending after 5 years after purchase, or when CS-Cart officially stops offering support for the specific versions(s).
Support for all types of problems is done exclusively and only by sending an email detailing, and always within working hours, that is between 09.00 and 17.00. We do not support or recording problems from the phone. Always provide a complete recording and ONLY via email.
16. Offers / Custom Works
The final price of a custom work requires the full description and specifications where possible graphical representations (printscreeen, mockup, Photoshop, etc.) of the final result that the client wishes.It will not be assessed any work /alteration/ addition which is not mentioned in writing. The final binding price ships always and only in two forms, a) either as a signed pdf with complete description work, cost of time of completion or b) under the form link to our online store with reference specification, time and cost to the description of the project. In any other case its only a proposal and is not binding. The complition time of a project on offer is valid for the day of fuly payment and providing any required asset to finish this.This price offer is valid for 30 calendar days only. Dvs has no responsibility for any damage (direct or indirect) of the customer and / or third occur due to failure or delay in the provision of tender for services, nor may be the cause for a requirement to pay any form of compensation from Greek or international courts. No upgrades is included to custom add-ons / work, and they will be costed separately.
17. Hosting Terms
Dvs.gr sendswritten instructions in Greek language and passwords, after payment of the pre-agreed amount, (prepaid annually). The hosting service is not offered for personal use. Renewal of websites, the storage management, etc.i downloaded content backup is the responsibility of the website operator set. Dvs not responsible for possible loss of data. Dvs is not in control of the content of web pages, so it can not guarantee their quality and legality. The content and proper use are the responsibility of the operator of each website and do not express the opinions of DVS.
Creating websites is not permitted for: storage / viewing pornographic material, storage / viewing material affect the reputation of third parties (libel, slander), storage / viewing material that is copyright theft, storage malicious file, program or piece of code that is designed to control, destroy or limit the functioning of software or ylikou.diamoirasmo files to third parties (Warez, trafficking pirated software, MP3 and movies of any kind) send e-mail or otherwise transmit any content for which there is no right to broadcast in accordance with the nomothesiagenika any nature activity considered ILLEGAL each of the above cases, if our grasp or become known by others, will immediately interrupt the provision of services and will remove all their content sites without exception!
Responsible for the renewal and update of any software installed on istsochoro is the manager if there is no one notary support. Restoring Web site after violation bring cost and does not constitute our own ypochreosi.Stin If the Client maintains outstanding one or more services to his account, the Company has the right to suspend, stop or delete all the domain or hosting accounts, receipted or not, without the obligation to provide backup (back up) in Pelati.O customer agrees that it intends to make reasonable use of the server resources hosted, that not all the server's resources for its own use and recognizes that it shares resources of the server with other users.Google accepts customer's responsibility to supervise the amount of space occupied by it and other users of the account of the hard disks of the server, so as not to exceed the limits set. If the space occupied exceeds the limits, the dvs.gr reserves the right to delete files to return the used space in the permissible oria.Customer account activation occurs after payment of the price of hosting the assistance of another service. Dvs.gr should remind the client of the termination of the subscription via email 10 days before, and inform them about alternative methods of payment of the subscription renewal fee.
After confirming the renewed provision of the service, for the same period in the original contribution which can be altered by relevant customer request. If the client wants to cancel the service must notify the Dvs.gr least 10 days before the renewal date.In the event of late payment of the renewal fee, hosting will enter automativcly into sleep mode (suspended) If within the following 10 days will not occure any payment or there will be no communication from the client side to settle the matter, the hosting account or service will be permanently deleted. Dvs.gr will NOT automatically renew subscriptions by credit card with automatic debit of the credit card. Any payment via credit card become concerns a single charge without saving data the credit card of the customer, while the deposit for acceptance should be accompanied by sending the deposit slip (mail to fax) and acknowledgment . If we keep a copy of the website, you can get a fee for service recovery and sending backup to you. Dvs has no responsibility for any damage caused in the event of unavailability of the network or system and can not guarantee that the server service will be uninterrupted or will not be a mistake, because of the special nature of the Internet (Internet) and networks through which distributed the plirofories.If exceeding the limit of use (site or monthly diakinisis data) of each packet, this is done without any intervention, or service disruption. Therefore receive email with eidopiiseis of your use if Getting to 80% of your packet. This happens if you have to upgrade to a bigger package of services to activate.
Dvs, under all conditions and circumstances and for any reason, has no responsibility for any damage resulting from the use, availability or unavailability of services that offers and no responsibility or liability for any loss, damage and moral damage resulting from failure to provide support or delay services these and the Customer undertakes to accept the present that will not raise any kind of claims than those provided for (recovery backup -allios data and information "backup" - stored in the space has epoinikiasei, technical support, and every effort by the Company for direct recovery of any malfunctions occur for any reason the website), nor can be a cause for a claim payment any form of compensation, by Greek or international courts.
18. Data back-up
It will always remain your responsibility to retain up to date back-ups of any data in connection with your web site once the work has been completed by us and it is not our responsibility to retain any copies.
We can accept no responsibility whatsoever and will not be liable for any losses, claims or damages which may arise because data is not/has not been backed up.
19. Electronic Transmission of Invoice
Dvs provide Invoice for services rather than receipts. The Customer must notify the Dvs email addresses to which you sent the invoices issued but also the full price in figures (TIN, Tax, activity, company name). Furthermore, the Customer expressly declares that these e-mail addresses and any kind of information about them is the full, exclusive and undisputed control. These addresses will not be accessible by third parties unless they are authorized by the same Customer. The Dvs has no responsibility for the access of any third party the email addresses of Customer nor for any damage incurred by the Customer to access and / or use of e-mail addresses by third parties. For any change in timologosis data has indicated, particularly in e-mail address information, solely the responsibility of the Customer, who must inform the Dvs about changes. Dvs not responsible if the Customer renovation failure or delay on the invoice for the above reason. The Dvs has no responsibility for any damage (direct or indirect) of the customer and / or third occur due to failure or delay of client access to the email. Customer acknowledges that Dvs reasonable efforts to ensure the availability of electronic timologion.Timologisi transmission service is paid only if the entire final amount work with the VAT and send the Repository. Agreement is the amount and payment and then billed and sent the invoice to one working day.
20. Online dispute resolution
Since 02/15/2016 entered into operation the Electronic Dispute Resolution platform (Online Dispute Resolution - ODR) of the European Commission, which allows both consumers and traders to resolve their differences electronically or relate to domestic or cross-border synallages.I ODR connected directly with the competent bodies Alternative Dispute Resolution (ADR) in each country, which assume the handling of complaints. Any dispute resolution institution apply its own rules and procedures. These are usually simpler, faster and less expensive than litigation. However, the choice of the carrier must be agreed by both parties. In our country is competent bodies) by the Independent Authority "Consumer Ombudsman" andb) the Ombudsman for Banking - Investment Services. The process takes place in four stages: - Submission katangelias-- agreement on a dispute settlement body - Handling of complaints by resolving vector diaforon-- Result and terminate the complaint The process is easy, completed electronically and serves all countries EU. the operator has to decide within 90 imeron.I ODR part of Directive 2013/11 / EC, which has recently aligned the Greek legislation (to JMD 70330/2015) and provides for the possibility of electronic consumer dispute resolution in the process Alternative Dispute Resolution in the EU. in reference to the European Agency ODR.
21. Acceptance of terms
Present conditions of use are drawn up by all the legal rules of the Greek territory, governed by Greek & European laws, the force in this legislation of the European Union and from international treaties and construed in accordance with the rules of good faith, business ethics and social and economic purpose of the right. Dvs has no responsibility for any damage (direct or indirect) of the customer and / or third occur due to failure or delay provision , of services, nor can be a cause for a requirement to pay any form of compensation from Greek or international Courts.Conditions contained herein supersede any other agreement or negotiation between the Client and Dvs, oral, written or otherwise, including anystatements by a representative of the Company.
To the extent that the law allows Dvs will not be held responsible for any loss, incidental or consequential damage, or loss arising out of installation, use (unauthorised or otherwise), errors, mistakes, accident, theft or fraud, destruction, or any part of the provision of services, software or addons.
This agreement may be terminated by any of the parties, without cause. Dvs.gr not obliged to return the pre-agreed amount or balance, if interruption requested by the customer or breach of the terms chrisis. Dvs.gr reserves the right to make changes or updates to the site in relation to the contents prices promotions, services or in the form of any time without notice and is Customer's responsibility to arrange to be informed by this website.
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